START Transit Operator Test is the most sophisticated and widely used test in the transit industry. START Testing is fully validated and easy to give. It has four components. START People Sense, the video human relations test, is available in two versions, one with a special component for working with customers with special needs. START Driving is a video test that assesses candidates for driving related multi-tasking, perceptual skills, mirror usage and driving judgment. START Reading and START Incident Observation and Report Writing Tests are specifically calibrated to transit operator job demands.
START People Sense
START Incident Observation and Report Writing Test
START Reading Test
In addition to total score rosters, Ergometrics provides informative dimensional information based on each candidates' answer patterns. Dimensional scores and graphs show your candidate's strengths and weaknesses and what kind of coaching and supervision they will need if hired as transit operators. Dimensional areas reported are:
Ergometrics' Tests are Fair, with lower adverse impact.
Content and criterion validation show a high correlation between scoring well on Ergometrics' tests and on-the-job success.
START Promote Supervisory Exams are designed specifically for the transit industry. START Promote has versions for Supervisor and Base Chief.
START Promote Supervisor Exam covers the customary first line transit supervisory rank where supervisors can pick or be assigned to work as:
START Promote Supervisor Exam includes a video component and a written component. Dimensional score breakdowns allow departments flexibility to decide what subset of skills fits their unique supervisory structure.
Dimensional scores are provided in the following areas:
START Promote Base Chief exam has a video and written component. Numerical ranking scores are further defined with dimensional scores for each candidate in the following areas:
START Training is a video-based program, designed for use by internal trainers, that focuses on customer and internal relations. It helps both new and veteran transit and paratransit operators overcome common negative mindsets that can make the job unnecessarily difficult. START Training addresses the following areas:
"Working with Ergometrics has definitely
made my job much easier. Their
professionalism and dedication to their
clients is unsurpassed.
Sr. Human Resources Analyst
City of Chandler, AZ
Human Resources Division"
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