"I just wanted to let you know that everyone we have hired using your ECOMM Testing media have been outstanding, professional employees. This has made my job as a trainer much more efficient and the benefit to our team has been enormous. We have filled all of our vacant positions and our performance standards are at an all time high. This would explain why you have not heard from me in a while. We could not be more pleased with the software."
Lexi Phillips - 911-Training Coordinator
Alpharetta Department of Public Safety
Emergency Communications Personnel Video Testing System
ECOMM is a revolutionary testing system designed for emergency communications. ECOMM has three modules: the CallTaker Video Test, the CallTaker Notes Test and the Dispatcher Test. All three modules are highly job-related and easy to give to groups or individuals. ECOMM simulates key aspects of call taking and dispatching for unprecedented accuracy in hiring. ECOMM requires quick and accurate assessment of difficult and evolving situations.
Benefits include:
ECOMM is a revolutionary testing system designed for emergency communications. ECOMM has three modules: the CallTaker Video Test, the CallTaker Notes Test and the Dispatcher Test. All three modules are highly job-related and easy to give to groups or individuals. ECOMM simulates key aspects of call taking and dispatching for unprecedented accuracy in hiring. ECOMM requires quick and accurate assessment of difficult and evolving situations.
Benefits include:
- Improved Communication Center Functioning
- Improved Teamwork
- Lower Turnover
- Lower Stress
- Lower Adverse Impact
- Quick Scoring Turnaround
- Lower Adverse Impact
- Dimensional Score Reports
- Reduced Cost and Hiring Time
ECOMM CallTaker Video Test
Content and criterion validation show a high correlation between scoring well on Ergometrics' tests and on the job success.
Catalog Chapter PDF 2.5 megs
- Listening and Communications Skills
- Dealing with Difficult and Stressful Situations
- Multi-Tasking
- Analysis, Prioritization and Problem Solving
- Public Relations
- Internal Relations
- Responsibility for Officer Safety
- Team Relations
- Multi-Tasking
- Video Tests
- Recording Accuracy
- Attention to Detail
- Multi-Tasking
- Analysis and Problem Solving
- Following Directions and Prioritization
Content and criterion validation show a high correlation between scoring well on Ergometrics' tests and on the job success.
Catalog Chapter PDF 2.5 megs
ECOMM was developed to minimize impact on protected groups by focusing on the full range of critical skills, including teamwork and human interaction skills, rather than only on narrowly defined academic abilities. Job analysis data supplies strong evidence that good judgment and human interaction skills contribute significantly to an effective and safe operational environment.
ECOMM tests for skills that are impossible to measure with common testing methods.
Candidate dimensional rating on score report.
ECOMM tests for skills that are impossible to measure with common testing methods.
Candidate dimensional rating on score report.